Frequently Asked Questions
Please reach us at fishing@bestsydneyfishingcharter.com.au if you cannot find an answer to your question.
Yes. We provide an electronic gift voucher that you can purchase.
Please contact us on 0402 393 355 or email fishing@bestsydneyfishing.com.au.
Payment Options:
- Bank Transfer / PayID: 0402393355
Account Name: Best Sydney Fishing
BSB: 082171
Account No: 369715540 - Wise: Accepted using the same bank details (usually under 1% fee for overseas payments).
- Cash: Accepted on the day before boarding.
- Credit Card: Available if you don’t have a local bank account (2.3% fee).
Note: Credit card fees are non-refundable. Wise transfer fees are deductible if a refund is made.
Departure and Return Locations
The departure point will be decided by the captain based on the fishing conditions. You will be informed of the exact location two days before the trip.
Options:
Foreshore Road Boat Ramp, Port Botany:
https://maps.app.goo.gl/YuMynQuLLpJbBhTKA
Rose Bay Pontoon Wharf:
https://maps.app.goo.gl/E9pe7EiqQtLzRiex5
Taplin Park Boat Ramp, Drummoyne
(https://maps.app.goo.gl/fseG9LR8dV3LLjVx8)
Important Notes:
All locations are approximately a 20-minute drive by car or Uber. from CBD.
Parking is free but limited. Arrive early to secure a spot and avoid parking in trailer spaces. Always check parking signs.
Cancellation Notice Policy:
- 14 days' notice or more – Full refund provided
- 7-13 days' notice – $250 cancellation fee
- 3-6 days' notice – $500 cancellation fee
- 2 days’ notice or less / no-show: No refund
If we cancel the trip due to bad weather or a mechanical issue with the vessel, we will try to reschedule your trip. If rescheduling is not possible, a full refund (excluding any transaction fees) will be provided.
Reschedule Notice Policy:
- 14 days' notice or more - Free Reschedule
- 7-13 days' notice – $100 reschedule fee
- 3-6 days' notice - $250 reschedule fee
- 2 days’ notice or less: $500 reschedule fee